Help centre

Stuck on something?

Message us and a person will answer. Every school gets the same support, whatever size it is.

What schools ask us about

We walk you through any of these on a call or over WhatsApp.

  • Getting started with My School Flow

    Setting up your school account and configuring your basic settings.

  • Adding students and teachers

    Adding users one at a time, or in bulk from the spreadsheets you already keep.

  • Managing fee structures

    Creating fee types and structures, and assigning fees to learners.

  • Customising your school branding

    Uploading your logo and setting the colours for your school portal.

  • Using the digital library

    Uploading resources, organising them by category, and managing who can see them.

Support is included

WhatsApp

Message us on the same number your parents see. Usually answered the same day.

Email

support@myschoolflow.com, answered within 24 hours on working days.

Setting you up

We import your learners, classes and opening balances with you before you go live.

Still need help?

Tell us what is happening and we will sort it out with you.